Privacy Policy

Last updated: 2025-01-01

Introduction

SendVersal (operated by UAB Recaras) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website and shipping services.

Data We Collect

We collect the following types of personal data to provide our shipping and logistics services:

  • Name and surname of the sender and recipient
  • Email address for account management and notifications
  • Phone number for delivery coordination
  • Shipping and billing addresses
  • Company name and registration details (for business customers)

How We Use Your Data

Your personal data is used for the following purposes:

  • Generating shipping quotes and price comparisons
  • Processing and managing shipments with courier partners
  • Providing customer support and resolving disputes
  • Improving our platform and developing new features

Third-Party Sharing

We share necessary shipment data (recipient name, address, phone) with the courier partners you select to fulfill delivery. We do not sell your personal data to advertisers or unrelated third parties.

Cookies and Tracking

We use essential cookies to maintain your session and functional cookies to remember your preferences (e.g., language). We also use analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Shipment records are typically kept for 5 years for accounting and tax purposes.

Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access the personal data we hold about you
  • Right to request correction of inaccurate data
  • Right to request deletion of your data (right to be forgotten)
  • Right to receive your data in a portable format
  • Right to object to certain types of data processing

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at pagalba@sendversal.lt.